For Customers


1. How does it work?

Good food at great prices, at your fingertips.

Search for restaurants near you.

Bitegate finds and displays restaurants based on your search criteria. Satisfy a craving, look for your favorite restaurant, or try something new.


Browse full menus and place your order.

Have access to restaurant menus and a variety of dishes anywhere you go. Restaurants receive your order and prepare it for a quick and hassle-free pickup, or check for delivery options and have your food brought right to your door.


Pay online or on your mobile device.

Pay through a secure server and enjoy Bitegate's cashless system. You'll receive a receipt via email, along with a PIN number to verify your order at the restaurant or upon delivery. Request a separate email notification to view your order status.


It's that simple.

Download the Bitegate app for easy ordering on the go.



Make easy money towards your meals.

Bitegate Bucks

How to Earn

  • .Receive five Bitegate Bucks instantly when you create a new account.
  • .Earn Bitegate Bucks on every order you place.
  • .Earn more Bitegate Bucks when your referrals place orders,and also when their referrals place orders.Refer someone today!

Benefits

  • .Get free meals by paying with Bitegate Bucks.
  • .No more stampcards to keep in your wallet.
  • .Use Bitegate Bucks at any affiliate restaurant.
  • .Have easy access on our mobile app.

Try out our in-store kiosks!

Reduce your line wait using an in-store kiosk at one of Bitegate's affiliate restaurants. Place your order and pay in no time at all


2. How do restaurants receive my order?

Once you submit your order, the restaurant confirms that they've received it through our website and you'll receive a receipt via email. You can also request a separate email notification to view your order status.


3. How long will it take to prepare my order?

Each restaurant and meal is different. Estimated cook time will be available on the receipt in your email. If it takes longer than the estimated cook time, contact us and we'll find out where your food is.


4. Why didn't I receive an email receipt?

Try looking in your spam folder first. If you haven't received a receipt via email within a few minutes, contact us and we'll resolve the issue.


5. Why do I have multiple Bitegate charges for just one order?

If your total charge was adjusted for any reason, you will normally see a separate transaction for the new and corrected amount. The original incorrect charge will be voided within a few days.


6. Are there any extra fees?

Bitegate is free to use, whether it's on the web or on your mobile device. Our affiliate restaurants don't charge any additional fees.


7. Is my credit card information secure?

Your payments are safe with a leading name in online information and security. Every transaction is securely transmitted and your monthly credit card statement will reflect a charge from Bitegate. Bitegate will never share your information with third parties.


8. What are Bitegate Bucks?

With every order you place, you receive Bitegate Bucks that you can use towards future orders with us. Get more Bitegate Bucks through referrals. When a referral places an order, they receive Bitegate Bucks and so do you. You can also get Bitegate Bucks through referrals' referrals (up to three levels of referrals!)


9. How do I use Bitegate Bucks?

Use Bitegate Bucks anytime once you have a minimum of $5 in your wallet, redeemed at checkout.


10. Why aren't I getting any orders?

Make sure your customers know they can order your food through Bitegate. This will encourage them to make more orders in the future, increasing your sales. Optimize our technology by placing table tents, window clings, and weblinks. You can also contact us for assistance with strengthening your marketing profile


11. Have more questions?

Contact us at 1 (877) 850 - 4644.


For Restaurants

1.How does it work?

Receive customer orders placed through Bitegate and get widespread marketing coverage.

Get more orders online.

Bitegate offers customers an easy and desirable way to find and place orders at your restaurant. Customers place their orders via the web or smartphone, and Bitegate sends it to you via fax, SMS, email, and/or phone call. They then get their food through either pickup or delivery (if your restaurant offers this option).

Increased online and mobile presence.

Through the Bitegate site and mobile app, your restaurant receives increased coverage and an instant online presence. Display your full menu and restaurant profile with photo integration, along with any promotions or coupons, through our site. Additionally, Bitegate can boost your tech with in-store kiosks, allowing customers to easily place their orders on a tablet-style device. Kiosks reduce line wait and labor, provide synchronized menus, and eliminate cash handling. Never miss an upsell opportunity.

Only pay when you receive orders.

Bitegate benefits when you benefit. There are no startup costs to join as an affiliate restaurant. We are dedicated to our partnerships with our restaurants and focus on their sales success.

It's that simple.

Apply online or with your sales representative.



2.How does my restaurant receive customer orders?

Customers place orders online or on their mobile device and Bitegate sends the order to the restaurant via fax, SMS, email, and/or phone call (select your preferred method).


3.How does order pickup/delivery work?

Customers receive receipts with PIN numbers along with estimated cook times that depend on your restaurant and their particular order. Their PIN numbers will confirm their order upon pickup or, if your restaurant offers delivery services, upon delivery.

4.What will it cost me?

It costs nothing to sign up with Bitegate - we succeed when you succeed. You only pay a small percentage when you receive an order.

5.How do payments work?

Customers pay using their credit cards through our secure server. Bitegate receives a small commission and the rest is transferred to your restaurant.

6.How does Bitegate help my restaurant?

Bitegate expands your online presence and makes it easy for customers to order food from your restaurant. We can also boost your restaurant's tech and marketing profile through the complimentary services that come with the partnership.

7.What are in-store kiosks?

In-store kiosks allow customers to order on a tablet-style device and reduce their line wait times. They reduce line wait and labor, provide synchronized menus, and eliminate cash handling. You will never miss an upsell opportunity.

8. Have more questions?

Contact us at 1 (877) 850 - 4644.